Inclusion Hub: Supplier Partner Terms of Use

About Us

Jobsbank is Victoria’s leading authority on the social procurement framework policy. Our vision is to make an equitable Australia where social procurement is used to create fair, inclusive, and diverse workplaces.  

We are a for purpose, not-for-profit, independent organisation that helps navigate social procurement, diversity, and inclusion. We partner with employers and government and offer tailored services that help meet diversity & inclusion and social procurement goals.  

About the Inclusion Hub 

Jobsbank and Refugee Talent have come together to develop the Inclusion Hub - Inclusive employment with peace of mind.

Designed to help capture candidates’ skills, experience, and aspirations, the Inclusion Hub is only accessible to employers committed to inclusive employment and referral organisations representing specific communities.

When employers provide job opportunities on the platform, they are matched with appropriate candidates. Employers can also source and screen candidates based on skills and attributes that align with their organisation’s objectives. 

Referral organisations (Supplier Partners) act as intermediaries through the platform to ensure candidates and employers receive any necessary support required. 

Terms of Use 

As a Supplier Partner registered to the Inclusion Hub you have a responsibility to ensure fair and appropriate use of the platform. This includes but is not limited to: 

Managing your account access 

Supplier Partners are to assign an administration person (or persons) to ensure the proper use of the Inclusion Hub. Admin users will be required to add additional users (where required) or remove users who are no longer employed by your organisation or no longer requiring access to the Inclusion Hub. 

Change of your business details / activities

Supplier Partners are to notify Jobsbank of any change to organisational activities (ie, social enterprise, RTO, Jobs Victoria Partner etc). 

Client consent 

Supplier Partners are to ensure their clients are aware of, and consent to their personal information being shared, and that they understand this information is accessible to Jobsbank and prospective employers. 

Client profiles 

Supplier Partners are to maintain client profiles with up to date, accurate and comprehensive details to ensure they have the best opportunity at being matched or sourced for available jobs. This includes but not limited to:  

• Ensure clients have a resume uploaded to their profile
• Ensuring that client active status is up to date. If a client is no longer or not currently looking for work, status should be set to ‘inactive’. 
• Validating any certificates and licences such as driver’s license, covid certificate, trade licences etc 

Client support 

Supplier Partners are to ensure clients are provided with necessary support throughout the recruitment process, including but not limited to: 

• Create and upload a quality resume to the Inclusion Hub 
• Prepare for interview 
• Access to third party supports (where required) 

Contact with Employers 

Supplier Partners are not to contact employers directly unless it specifically relates to a client that is in a current job pipeline with that employer. 

Reasonable support must be provided to employers (where required) throughout the recruitment and onboarding process. If at any time the requested support cannot be provided, please notify Jobsbank with the following details: 

• Employer 
• Job title 
• Client name
• Support requested
• Notes 

Contact us 

If you have any questions or would like to discuss the above information, contact your Jobsbank representative or email [email protected].