“I worked for over 25 years in France in various roles, including as a hotel manager. My husband’s job with Australia Post brought us and our two young children here over two years ago, and since then I’ve struggled to find work.
I’ve been volunteering with Brotherhood of St Lawrence; I love being able to provide someone with that five minutes of human connection that they need in their day. We need to look after each other, especially now. It’s why I love customer service.
But I had been looking for work for so long I had lost my identity. This opportunity has allowed me to find myself again and I am so grateful.”